Service Advisor
Company: BIGH
Workshop Service Advisor is the primary point of contact for customers seeking vehicle repair and maintenance services. The role involves delivering excellent customer service, coordinating services with technicians, and ensuring smooth communication between customers and the workshop team. •Customer Interaction,
•Service Coordination,
•Estimating & Pricing,
•Customer Satisfaction,
•Sales & Upselling,
•Administrative Duties
Skills Required:
•Strong communication and customer service skills.
•Strong problem-solving and organizational skills.
•Ability to maintain customer relationships and stay calm under pressure.
•Proficiency in workshop management software and MS Office tools.
•Excellent communication skills
•Strong customer service and interpersonal skills.
•Detail-oriented with the ability to manage multiple tasks efficiently.
•Proficiency in using workshop management software and basic MS Office tools.
